ASSOCIATED EYE CARE, INC
PATIENT FINANCIAL POLICY
Thank you for choosing Associated Eye Care, Inc. We are committed to providing you with excellent service in every area including billing and insurance claims filing. Please read and sign our Financial Policy below:
Our practice participates in many Vision and Medical insurance plans. If your plan does not cover services provided by our physicians, payment in full is expected at the time of your visit. We accept cash, checks, money order, VISA, MasterCard, Discover, American Express and Care Credit.
Please provide us with your most current insurance card(s) at each visit.
We cannot properly file your insurance claim if we do not have accurate insurance information in your account. If you do not have your insurance card with you, we will be happy to see you but payment in full will be due at the time of service. You must bring your insurance card to us in order for the claim to be filed. Once payment has been received from the insurance company, we will gladly refund the patient payment less any applicable co-pays or deductibles.
Many insurance plans are no longer using the social security number as the patient ID, and have changed to using the Employee ID as the subscriber number. If you are the primary card holder, please make sure you give us the correct subscriber (employee) ID number at the time of your visit.
Currently all of the insurance plans we are contracted with require that we provide the patient’s full name, date of birth, social security number, and complete home address. If you are uncomfortable providing us with this information, we will provide you with a bill so you can file your own claim with your insurance plan. If you choose to file the claim yourself, payment in full will be due at the time of service.
Copayments are required at the time services are rendered.
Many medical plans have co-pays, coinsurances, deductibles, and non-covered services. It is your responsibility to pay your balance in full upon receiving a statement from our office. If full payment cannot be made, please call our billing department to set up payment arrangements. If your account is not paid within 120 days, or if you’ve defaulted on your payment arrangements, the account will be considered for collection.
Eye Examinations have two portions, the eye exam and the refraction. The refraction is the measurement taken to determine if there is a need for glasses. Refractions may be done for routine eye exams or medical exams. Most insurance plans, including Medicare do not pay for refractions. You will be asked to pay for the refraction at the time of your visit. If you currently wear, or wish to start wearing contacts, there is a separate charge for the contact lens fitting which must be paid at the time of service.
Many insurance plans require a referral/authorization for office visits. You will need to obtain this referral/authorization from your primary care physician prior to being seen in our office.
If you are having surgery, we will assist in getting pre-certification or prior approval for your procedure. Please keep in mind that most insurance plans have deductibles, copayments, or both, associated with surgery, and you will be responsible for payment of these fees. We suggest that you review your insurance plan prior to visiting our office, so you will be familiar with your insurance plan guidelines and requirements. Please be prepared to pay patient responsibility at the time of service.
Payment for minors – if a minor is brought in for services by someone other than the parent, custodial parent, legal guardian, etc., the charges are to be paid at the time of service by the person bringing the child in. In the case of non- custodial parent having responsibility for medical bills, then the person bringing the child in must pay at the time of service and make their own arrangements with the responsible party for reimbursement.
Thank you, and let us know if we can be of further assistance.